Returns & Exchanges
At Optic Nerve, we stand by the quality of our performance eyewear and offer 30-day hassle-free returns on all gear. If your new shades aren't the perfect fit for your next adventure, we'll help you get sorted with a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the pre-paid UPS shipping label provided via email to ensure your gear is tracked during transit.
- 3.Pack Your Gear
Securely place the eyewear in its original protective case and packaging to prevent scratches or damage during the return journey.
- 4.Drop Off and Refund
Drop the package at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.